“We engaged HNLMD to support our clinics during a transition period, and their impact was immediate and significant. When our team assumed responsibility, many of the autoclaves, approximately 75 units, had little to no documented service history and showed clear signs of long term neglect. Ben stepped in and systematically addressed each unit with a high level of attention and expertise. Prior to his involvement, we were managing at least one autoclave-related issue per day, constantly responding to service disruptions. After Ben completed his work, those recurring issues effectively disappeared. The units were not only restored to proper working condition but performed as if they were new. Beyond the repairs, Ben went above and beyond by identifying gaps in staff knowledge and providing hands on training. This proactive approach significantly reduced future service calls and improved overall operational reliability. ”

“I have had the pleasure of working with HNLMD for the past several years, and they have never disappointed in quality or type of service. Specifically having Ben work on our water quality testing and Sterilizer maintenance, has been a life saver. From his responsive times to his dedication to provide quality service, he has been nothing but exceptional. ST108 has been very straining on what our facility needs to address, Ben has used his expertise to show us what we needed to do, to remain in compliance for when ST108 is enforced. Our sterilizer failure rate has steadily declined with the amount of TLC that Ben has brought to help identify failure points with our sterilizers, and to help us build our parts inventory on areas that have the most failure points. ”

“We partnered with HNLMD for our new central supply clean room renovation, and they did a fantastic job. They understood the complexities of our delivery and set-up schedule, and kept our project on time and within budget. Their team was professional, dependable and kept us informed through every step of the process. If you need healthcare facility expertise, this is the company to call!"”

“Ben quality of service has always been spot on. Repairs are always done correct the first time. ”

“I have had the privilege of using HNLMD for years and cannot speak highly enough. Fast response, immediate troubleshooting, friendly, and much more affordable than competitors. Goes above and beyond to help remedy other issues outside of the contract. Offers expert advice and resolutions for other surgical needs as well. Highly recommend! 10 out of 10. ”

“I’ve had the pleasure of working with HNLMD Services for several years, and their consistency, reliability, and exceptional results have set a standard that few companies can match. From day one, they have demonstrated a level of professionalism and follow‑through that inspires confidence. Every project—no matter the size or complexity—has been handled with precision, clear communication, and a genuine commitment to excellence. What truly sets HNLMD Services apart is their dependability. They deliver on their promises, meet deadlines without compromise, and proactively address challenges before they become issues. Their work quality has remained outstanding year after year, and their dedication to client satisfaction is evident in every interaction. If you’re looking for a partner you can trust—HNLMD Services is the company you want in your corner. Their performance over the years has been nothing short of exceptional. ”

“We’ve had Ben service our autoclave throughout the years and he does excellent service. I would recommend him and his company. We had no downtime when servicing our autoclave. Ruben”